Discussing equity from a service lensBusinesses need to understand what their customer’s equitable needs are and delineate the specific brand of inclusion they need to deliverFeb 2, 20211Feb 2, 20211
Does an equitable workplace result in equitable services and products?“I can’t breathe”. These two and a half words impacted the whole world which marked a moment in an already momentous, historic, and…Dec 17, 2020Dec 17, 2020
How to engage with GamificationIn order to survive, we cling to all we know and understand, and we label it reality. Knowledge and understanding are ambiguous and reality…Jul 20, 20161Jul 20, 20161
Service RehabService is ubiquitous and seldom noticed. Of course, users are aware of the most common examples of services — a waiter in a restaurant or…Mar 15, 2015Mar 15, 2015
Knowing your user’s cultureOur world is not one united world. It is made up of 196 smaller worlds in the borders man has created and calls nations. Each nation has it…Mar 15, 2015Mar 15, 2015
Perspective to solveThis is a mantra that rings true for all service designers. However, this is exaclty the same focus of a ‘human centrerd designer’ as well…Mar 15, 2015Mar 15, 2015
Gamification: A strategic tool and an experienceA service designer is generally hired to fix a broken experience or to ideate on a new service and create its seamless experience.Mar 1, 20151Mar 1, 20151
Utopia on Earth“ When we unleash science and technology directly into the social system without the restrictions of the marketplace, finances or patents…Feb 8, 2015Feb 8, 2015
The ubiquitous service designThis post touches upon services, their design, and the presence and need of designed services in our daily lives.Jan 25, 2015Jan 25, 2015
Branding and service design“The opportunity to delight customers — to garner their love lies in delivering not just a quality product but also a quality experience.…Jan 25, 2015Jan 25, 2015
